If you have forgotten your password


1. Access the following URL: 

https://peatix.com/user/forgot_password 


Enter the email address you used to create your account, and click Reset Password.



2. The screen that tells you to check your email will be shown.



You will receive an email that enables you to reset your password. Click the link in the email. 

 

Note: If you are not seeing the email in your inbox, check the spam/junk folder of your mailbox as well.


3. When you see the screen below, enter your new password according to the following criteria:

  • At least 8 characters long
  • Include 1 lowercase letter
  • Include 1 uppercase letter
  • Include 1 number
  • Include 1 special character (!, ?, #, etc.) 



Click Reset Password.


4. You have now set your new password. You will be automatically logged into your account after changing your password. When you want to log into your Peatix account next time, use your new password.



If you would like to change your password

 

1. Log into your account, and access your Account Settings through the menu button in the upper right corner.



2. Scroll down to Change your password and click Edit.



3. Enter your current password and new password. The new password should fulfill the criteria below:

  • At least 8 characters long
  • Include 1 lowercase letter
  • Include 1 uppercase letter
  • Include 1 number
  • Include 1 special character (!, ?, #, etc.)



Click Save Changes.

 

4. The message "Your account settings have been updated." will be displayed at the top of the screen. You have now set your new password. When you want to log into your Peatix account next time, use your new password.