Attendee Help
Pricing & Features
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Help organizer
Organizer - Guide
Create & Publish event
14
How to use Peatix (for first time event organizers)
Feature overview
How to create a group / an event
Creating an event page for an online event
How to tag and publish an event
How to set the ticket sales period
How to use a form to collect information from attendees
Selection feature
Recommended browser
How to check and message the followers of your group
How to edit a group
How to select/set an external streaming platform (e.g., Zoom, YouTube) for an online event
How to create a Peatix Live event
Personal information obtained through the form feature
Promote event
4
How to promote your event (Singapore only)
Why doesn't my event appear on Peatix Search?
How to use the widget for promotion
About the watch list function
Sell tickets
5
Checking the ticket sales and pageview stats on the Overview page
How to read referrer stats
How to change the number of tickets, add or delete ticket types
How to temporarily suspend and re-open the ticket sales
How to change the ticket sales period
Manage attendees
9
Managing the event attendees
How to download the attendee list
How to respond to ticket cancellation requests
Sending messages to attendees
Receiving questions and replying to messages from attendees
About receipts
About the transfer feature
Managing events with multiple users: adding co-organizers
Troubleshooting for the downloaded attendee list
Check-in on the event day
7
Check-in options
Tap Check-in
QR Code Check-in: How to check in attendees with the Peatix App?
Check in QR tickets with multiple people: Using the Assistant Mode
Name Search Check-in
Paper Check-in: How to download a list of attendees
Troubleshooting for the downloaded attendee list
Livestream
5
How to connect Peatix Live with streaming software (OBS studio and StreamYard)
How to livestream using Peatix Live
How to use the event replay function on Peatix Live
How to select the optimal settings for my Peatix Live event
How to use the live chat function on Peatix Live
Pricing & Payouts
5
Peatix Pricing
Peatix Live Pricing
How to receive the ticket sales for your event
How to register your payout information
How to view the Payout Details of your event
Account settings
5
How to reset your password
How to change your email address
Troubleshooting login issues
Password reset troubleshooting
How to access your account when you forgot your login details