You can message the attendees of your event through the Attendees page. How to access the Attendees page 1. Click on your account name in the upper ...

Attendees can not cancel tickets by themselves. If a ticket buyer wishes to cancel their ticket, they will contact you, the event organizer, to request for ...

Peatix provides receipt as a proof of payment.  After an order is complete, the buyer can access the receipt from the Ticket Purchase History tab or the or...

※This is an article explaining the system in Japan. Peatix Inc., a U.S. based operating entity, only operates the platform for organizers to sell ticket...

You can manage the attendees to your event and check the number of attendees on the Attendees page. How to access the Attendees page 1. Click on your a...

If you want to manage events with multiple users, we recommend adding users as co-organizers. You can add a maximum of 2 users as co-organizer.   Co-o...

It is possible to download a list of attendees in a CSV file. The email addresses of the attendees are not included in the CSV file. If you want to coll...

If you experience troubles with the downloaded attendee list, please check the following solutions:   The file cannot be opened (a blank screen is display...

When a buyer purchases multiple tickets for the same event, all tickets will be grouped under one group ticket with multiple ticket IDs and saved in the buy...

All questions or inquiries from event attendees will be forwarded to the email address you used to create your Peatix account. 1. If you want to reply t...