Help organizer

Managing ticket sales and attendees

Can overseas attendees order tickets?
You can generally order tickets from any country.  However, due to internet access restrictions, there may be some countries where access to the ticket sal...
How can I check messages I have sent with Peatix?
You can check the messages you've sent in the message inbox of your Peatix account. After signing in, click the mail icon in the top right corner to...
What should I do if the cancellation button does not appear?
Ticket cancellations can be made up to 24 hours after the event has ended. If the cancellation button is not displayed, the following reasons may apply: ...
Can I receive a notification when a ticket is sold?
For events managed as an owner or sub-owner of a group, you will receive a daily email at 18:00 (JST) with the number of tickets ordered in the past 24 hour...