Help organizer

Manage ticket sales and attendees

Can I receive a notification when a ticket is sold?
Organizers and co-organizers will receive a daily email (around 6PM)  with the daily tickets sales of their events.  If you do not wish to receive the d...
Can overseas attendee purchase tickets for my event?
Attendees from overseas can purchase tickets for your event. Depending on the event country and available payment methods, ticket buyers can purchase ticket...
Can I refund the attendees after the event has finished?
You can cancel your event or cancel a ticket up to 24 hours after your event finished. The refund process will be initiated automatically after cancellation...
Can I import attendees to my Peatix attendee list?
We are sorry, organizers would not be able to import attendees who did not order Peatix tickets to Peatix attendee list. To make sure you have all attendees...
How can I view messages I’ve received and sent with Peatix?
After logging into your account, please click the Envelope button on the top right corner. You will be able to view your received messages under In...