Event creation 18

• What payment methods are available on Peatix?
• Can I add discount codes for my event?
• Can I duplicate an event?
• Can I create an event page for an online event?
• How can I manage my event privacy setting?
• Can I create group discount tickets?
• Can I set/change the cover image of my event page?
• Can I test the ticket order process?
• Can I delete an event or group?
• Assigned seating feature
• Can I set the event page to display in another language?
• How can I create an event with multiple shows or time slots?
• Can I limit my event capacity?
• Can I customize the URL of my event page?
• Can I obtain the URL before publishing an event page?
• Can I create a waiting list?
• What action needs to be taken regarding Japan's revised Specified Commercial Transactions Act?
• Can I create an event page without tickets (announcements only)?

Online events 13

• Can I use Peatix for my online event?
• What is the Watch Stream page?
• Can I register/change the streaming URL after publishing my online event?
• Do I need to check in attendees for an online event?
• What is the fee for creating a online event on Peatix?
• Can I still sell tickets after the event has started?
• Can I set a different streaming URL for each ticket?
• Can I use Peatix to stream my online event?
• Can I change the currency and timezone for an international online event?
• How can I create an event with both online and offline options?
• How can I embed a video for my online event?
• Can I stream archived online events?
• Can I change the streaming method after my online event is published?

Event tagging (Singapore, Malaysia and Japan only) 4

• Can I set search tags for my event?
• What should I do if I set up a category but my event does not appear in the Peatix Search results?
• Can I change the tags for my event?
• What should I do if I cannot set search tags?

Editing an event 7

• Can I edit my event after publishing?
• How can I delete/deactivate a discount code?
• How can I edit a form?
• How can I cancel my event?
• Can I postpone my event?
• Can I hide the names of event attendees and the number of attendees on the event page?
• How can I notify attendees of changes to the event after publishing?

Managing ticket sales and attendees 7

• Can I receive a notification when a ticket is sold?
• Can overseas attendees order tickets?
• Can I refund the attendees after the event has finished?
• Can I import attendees to my Peatix attendee list?
• How can I check messages I have sent with Peatix?
• What should I do if the cancellation button does not appear?
• Can I set up a ticket cancellation policy?

Check-in 5

• How can I check in attendees with the Peatix Organizer App (iOS)?
• How can I check in attendees with the Peatix Organizer App (Android)?
• What happens if I forget to check in attendees on the event day?
• Can I check in attendees and their companions separately if they order multiple tickets?
• What should I pay attention to when checking in for event with multiple shows or time slots?

Pricing & Payout 10

• When will I receive the payout if I forget to register my bank account information before the end of the event?
• How can I register my Singapore bank account details?
• How can I register my Malaysian bank account details?
• How can I register my Japanese bank account details?
• How can I register my US bank account details?
• How can I register my Hong Kong bank account details?
• How can I register my Australian bank account details?
• How can I register my Canadian bank account details?
• How can I register my PayPal account?
• What should I pay attention to when receiving the payout? (in Japan)

Account related 6

• Can I delete (cancel) my account?
• What can co-organizers do?
• How can I become/remove myself as a co-organizers?
• Can I change the owner of my group?
• How can I verify my account email address?
• "Country" Settings

Selection events 2

• Selection feature: How to select attendees
• How can I select attendees for the second selection round?

Emails 8

• What type of email will be sent to attendees?
• Is an order confirmation email sent to attendees?
• Is an event reminder email sent to attendees?
• Is a notification email sent to attendees when the event is cancelled?
• Is a notification email about a refund sent to attendees?
• What should I do when I cannot receive emails from Peatix?
• Is a new event publication notification email of the event sent to my followers?
• Is a notification email of the event sent just before the event to my followers who have not yet ordered tickets?

Subscription (Singapore, Japan & US only) 4

• What is the subscription feature? (for US and Singapore only)
• How can I create a subscription plan? (for US and Singapore only)
• How can I manage paid members of my group? (for US and Singapore only)
• How can I cancel a subscription plan? (for US and Singapore only)

Boost 2

• What should I do if I cannot place Boost orders from the event's "Promote" page? (Singapore only)
• Can I receive a receipt for my Boost purchase?

Peatix Live 15

• If you cannot stream Peatix Live: Troubleshooting Guide
• Can I use Peatix Live for free events?
• What do I need when streaming live on Peatix Live?
• Can I test streams on Peatix Live?
• Can I watch the video during the test stream of a Peatix Live event, the same as during the live?
• What should I pay attention to when setting/conducting a test stream on Peatix Live?
• Will an archived recording of a Peatix Live event be available?
• Can I stream archived Peatix Live events?
• How long can I stream a Peatix Live event?
• Do I need sign any contracts before using Peatix Live?
• Can attendees watch a Peatix Live event stream from multiple devices simultaneously?
• Can I stream to the overseas audiences on Peatix Live?
• Are there any restrictions on the number of attendees for Peatix Live events?
• Is the "Contributions" feature available on Peatix Live?
• Can I sell or rent a recorded content instead of hosting a livestream on Peatix Live?