Event creation 14

• What payment methods are available on Peatix ?
• Can I add discount codes for my event?
• Can I duplicate an event?
• Can I create an event page for an online event?
• How can I manage my event privacy setting?
• Can I create group discount tickets?
• Can I customize the cover image of my event page?
• Can I test ordering a ticket?
• Assigned seating feature
• Can I create an event with multiple shows or time slots?
• Can I limit my event capacity?
• Can I customize the URL of my event page?
• Can I create a waiting list?
• Can I disable the Facebook comment section on my event page?

Online events 10

• Can I use Peatix for my online event?
• What is the Watch Stream page?
• Can I register / change the streaming URL after publishing my event?
• Do I need to check in attendees for an online event?
• What is the fee for creating an event page for my online event on Peatix?
• Can I still sell tickets after the event has started?
• Can I register a different streaming URL per ticket category?
• Can I change the currency and timezone for international online event?
• Can I create an event with both online and offline options? (Can I create a hybrid event?)
• Can I embed a video for my online event?

Event tagging (Singapore, Malaysia and Japan only) 4

• Can I set search tags for my event?
• I have set tags for my event, but my event isn't shown in the Peatix Search results?
• Can I edit the tags for my event?
• Why can't I add search tags to my event?

Editing an event 6

• Can I edit my event after publishing?
• How can I delete or deactivate a discount code?
• How can I edit a form?
• Can I cancel my event?
• Can I postpone my event?
• Can I edit the attendee display on my event page?

Manage ticket sales and attendees 7

• Can I receive a notification when a ticket is sold?
• Can overseas attendee purchase tickets for my event?
• Can I refund the attendees after the event has finished?
• Can I import attendees to my Peatix attendee list?
• How can I view messages I’ve received and sent with Peatix?
• What if the cancellation button isn't shown?
• Can I set up a ticket cancellation policy?

Check-in 4

• ​How can I check in attendees with the Peatix Organizer app (iPhone)?
• How can I check in attendees with the Peatix Scan app (Android)?
• What if I forgot to check in attendees on the event day?
• How can I check in attendees who ordered multiple tickets but are not arriving at the event together with their friends?

Pricing & Payout 9

• I forgot to register my bank account details. When will I receive the payout?
• How can I register my Singapore bank account details?
• How can I register my Malaysian bank account details?
• How can I register my Japanese bank account details?
• How can I register my US bank account details?
• How can I register my Hong Kong bank account details?
• How can I register my Australian bank account details?
• How can I register my Canadian bank account details?
• How can I register my PayPal account?

Account related 6

• Can I delete (cancel) my account?
• What can co-organizers do?
• I have been added as co-organizer. How can I manage the group/events?
• Can I change the owner of my group?
• How can I verify my account email address?
• Can I delete an event or group?

Selection events 2

• Selection feature: How to select attendees
• How can I select attendees for the second selection round?

Emails send to attendees 5

• What emails regarding their order does Peatix send to attendees?
• Do attendees receive an order confirmation email?
• Do attendees receive an event reminder email?
• Do attendees receive an email when the event is cancelled?
• What email do ticket buyers receive regarding refunds?

Subscription (Singapore, Japan & US only) 3

• What is the subscription feature? (for US and Singapore only)
• How can I create a subscription plan? (for US and Singapore only)
• How can I manage paid members of my group? (for US and Singapore only)

Boost 3

• Can I receive a receipt for my Boost purchase?
• Promote your event: Boost event exposure (Singapore only)
• Promote your event: Boost through email (Singapore only)

Peatix Live 2

• What is Peatix Live?
• Peatix Live Pricing