Pricing & Features
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What payment methods are available on Peatix ?
Can I add discount codes for my event?
Can I duplicate an event?
Can I create an event page for an online event?
How can I manage my event privacy setting?
Can I create group discount tickets?
Can I customize the cover image of my event page?
Can I test ordering a ticket?
Assigned seating feature
Can I create an event with multiple shows or time slots?
Can I limit my event capacity?
Can I customize the URL of my event page?
Can I create a waiting list?
Can I disable the Facebook comment section on my event page?
Can I use Peatix for my online event?
What is the Watch Stream page?
Can I register / change the streaming URL after publishing my event?
Do I need to check in attendees for an online event?
What is the fee for creating an event page for my online event on Peatix?
Can I still sell tickets after the event has started?
Can I register a different streaming URL per ticket category?
Can I change the currency and timezone for international online event?
Can I create an event with both online and offline options? (Can I create a hybrid event?)
Can I embed a video for my online event?
Event tagging (Singapore, Malaysia and Japan only)
Can I set search tags for my event?
I have set tags for my event, but my event isn't shown in the Peatix Search results?
Can I edit the tags for my event?
Why can't I add search tags to my event?
Editing an event
Can I edit my event after publishing?
How can I delete or deactivate a discount code?
How can I edit a form?
Can I cancel my event?
Can I postpone my event?
Can I edit the attendee display on my event page?
Manage ticket sales and attendees
Can I receive a notification when a ticket is sold?
Can overseas attendee purchase tickets for my event?
Can I refund the attendees after the event has finished?
Can I import attendees to my Peatix attendee list?
How can I view messages I’ve received and sent with Peatix?
What if the cancellation button isn't shown?
Can I set up a ticket cancellation policy?
How can I check in attendees with the Peatix Organizer app (iPhone)?
How can I check in attendees with the Peatix Scan app (Android)?
What if I forgot to check in attendees on the event day?
How can I check in attendees who ordered multiple tickets but are not arriving at the event together with their friends?
Pricing & Payout
I forgot to register my bank account details. When will I receive the payout?
How can I register my Singapore bank account details?
How can I register my Malaysian bank account details?
How can I register my Japanese bank account details?
How can I register my US bank account details?
How can I register my Hong Kong bank account details?
How can I register my Australian bank account details?
How can I register my Canadian bank account details?
How can I register my PayPal account?
Can I delete (cancel) my account?
What can co-organizers do?
I have been added as co-organizer. How can I manage the group/events?
Can I change the owner of my group?
How can I verify my account email address?
Can I delete an event or group?
Selection feature: How to select attendees
How can I select attendees for the second selection round?
Emails send to attendees
What emails regarding their order does Peatix send to attendees?
Do attendees receive an order confirmation email?
Do attendees receive an event reminder email?
Do attendees receive an email when the event is cancelled?
What email do ticket buyers receive regarding refunds?
Subscription (Singapore, Japan & US only)
What is the subscription feature? (for US and Singapore only)
How can I create a subscription plan? (for US and Singapore only)
How can I manage paid members of my group? (for US and Singapore only)
Can I receive a receipt for my Boost purchase?
Promote your event: Boost event exposure (Singapore only)
Promote your event: Boost through email (Singapore only)
What is Peatix Live?
Peatix Live Pricing
Can I use Peatix Live for free events?
Do I have to sign any contracts before using Peatix Live?
How to use the live chat function on Peatix Live
Do I need to obtain copyright licenses to use music in my Peatix Live event?
How long can a Peatix Live stream be?
Can attendees watch a Peatix Live event stream from multiple devices simultaneously?
Is it possible to change to another streaming method (or switch the event to offline) after publishing an event page?
Is it possible to stream to an overseas audience using Peatix Live?
Is the "Contributions" feature available on Peatix Live?
Can I sell or rent a recorded content instead of hosting a livestream on Peatix Live?
Are there any restrictions on the number of viewers for Peatix Live events?