Pricing & Features
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What payment methods are available on Peatix ?
Can I add discount codes for my event?
Can I duplicate an event?
Can I create an event page for an online event?
Can I create a private event?
Can I create group discount tickets?
Can I customize the cover image of my event page?
Can I create an event with multiple shows or time slots?
Can I limit my event capacity?
Can I use Peatix for my online event?
What is the Watch Stream page?
Can I register / change the Streaming URL after publishing my event?
Do I need to check-in attendees for an online event?
What is the fee for creating an event page for my online event on Peatix?
Can I still sell tickets after the event has started?
Can I register a different Streaming URL per ticket category?
Event tagging (Singapore, Malaysia and Japan only)
Can I set search tags for my event?
I have set tags for my event, but my event isn't shown in the Peatix Search results?
Can I edit the tags for my event?
Why can't I add search tags to my event?
Editing an event
Can I edit my event after publishing?
How can I delete or de-activate a discount code?
How can I edit a form?
Can I cancel my event?
Can I postpone my event?
Manage ticket sales and attendees
Can I receive a notification when a ticket is sold?
Can overseas attendee purchase tickets for my event?
Can I refund the attendees after the event has finished?
Can I import attendees to my Peatix attendee list?
How can I view messages I’ve received and sent with Peatix?
What if the cancellation button isn't shown?
How can I check-in attendees with the Peatix Organizer app (iPhone)?
How can I check-in attendees with the Peatix Scan app (Android)?
What if I forgot to check-in attendees on the event day?
Pricing & Payout
I forgot to register my bank account details. When will I receive the payout?
How can I register my Singapore bank account details?
How can I register my Malaysian bank account details?
How can I register my Japanese bank account details?
How can I register my US bank account details?
How can I register my Hong Kong bank account details?
How can I register my Australian bank account details?
How can I register my Canadian bank account details?
How can I register my PayPal account?
Can I cancel my account?
What can co-organizers do?
I have been added as co-organizer. How can I manage the group/events?
Can I change the owner of my group?
Selection feature: How to select attendees
How can I select attendees for the second selection round?
Subscription (Singapore, Japan & US only)
What is the subscription feature? (for US and Singapore only)
How can I create a subscription plan? (for US and Singapore only)
How can I manage paid members of my group? (for US and Singapore only)