Help organizer

Emails

What emails regarding their order does Peatix send to attendees?
 Peatix sends out these emails regarding their order automatically to the attendees. Order confirmation email  Event reminder email For ticket c...
Do attendees receive an order confirmation email?
After ordering a ticket, attendees will receive an order confirmation email. The order confirmation email cannot be customized. If you would like to send a...
Do attendees receive an event reminder email?
Event reminder emails are sent to attendees approximately 24 hours before event starting time.  For an event that spans multiple days, the event reminder e...
Do attendees receive an email when the event is cancelled?
Before cancelling your event, please communicate your decisions and plans with all your attendees through our message feature to avoid any confusion. After ...
What email do ticket buyers receive regarding refunds?
After the ticket is cancelled, the buyer will receive a notification email about the ticket cancellation and refund process.  Sample
What should I do when I cannot receive emails from Peatix?
If you do not see emails from Peatix in your inbox, please follow the steps below. Look for emails in your inbox All emails from Peatix are sent fro...