When you set your event type as "Online Event", the "Online" page will be enabled. The streaming URL and event instructions you have entered in this page (Online Event Settings) will be shared in the Watch Stream page for attendees who have ordered a ticket for your event. As an organizer, you can view the Watch Stream page of your event by clicking the "Watch" tab on the menu bar.




After ordering a ticket for your event, attendees will gain access to the Watch Stream page of the event through the tickets dashboard in their account, the order confirmation email as well as the event reminder email (sent automatically approximately 24 hours before the start of the event). Attendees will need to log in to the account they used to order their tickets to access the Watch Stream page. Those who didn't order a ticket will not be able to access the Watch Stream page of your event. 


* For events in Japan, attendees who have yet to complete conbini/ATM payment can access the Watch Stream page but not the content (both streaming URL and event instructions) you shared on the page.


You can edit the streaming URL or event instructions at any time. If you haven't created the streaming URL when publishing the event page, you can add the URL later from the Online Event Settings section of the Edit event page. In that case, please let the attendees know beforehand the date and time you're planning to add the streaming URL in the event instructions. 

 

Your event instructions (up to 2,000 characters) will be shown under the "Additional notes from the organizer" section on the Watch Stream page. You can share any information about the event, such as the event program, meeting ID and passcode, and software requirements here. The attendees will be able to access the Watch Stream page immediately after purchasing a ticket.


When you publish an online event without adding streaming URL


Regardless of the streaming method, the "Join event" button on the Watch Stream page will not be activated until a streaming URL is added. Please add the date and time you're planning to register the streaming URL in the event instructions.



1. Link Out 

After setting up your stream, you can add the streaming URL by clicking on the "Edit Settings" button on the Edit event page. If you choose Link out, the "Join event" button will be enabled. When the attendees click the "Join event" button, they will be directed to the streaming site to attend your event. At the same time, please keep the event instructions up to date.



2. Embed

You can add the Vimeo/YouTube streaming URL by clicking on the "Edit Settings" button on the Edit event page. Your Vimeo/YouTube live stream and live chat (if available) will be embedded on the Watch Stream page after the streaming URL is registered.



For more information regarding the compliance of content streamed for commercial purposes, as well as other details, please refer to the Terms of Service of the streaming platform selected.


If you would like to email the streaming URL and event instructions to the attendees, please indicate that in the event instructions. For more information on how to add the streaming URL and event instructions, please see Creating an event page for an online event.


For more information on how attendees can join the online event, please refer to the help page for attendees:

How to join an online event