“Recurring Event” Definition

The “Recurring Event” feature allows you to set multiple session under a single event page.


By selecting “Recurring Event” when creating an event, you can now manage orders and other details within a single event page—without needing to create separate pages for each occurrence.


This feature is ideal for events that are held multiple times with the same content delivered at regular intervals.


Use Cases for “Recurring Event”

  • Lessons or seminars held every week or month.
  • Performances, exhibitions, or shows held multiple times over a certain period.


How to Set Up “Recurring Event”

1. On the event‑creation page, under “Event type” select “Recurring event” and under “Location type” select “Physical event”.


2. In “Schedule sessions” add the dates/times for the repeat occurrences. You can set up to 50 dates/times.

*Subsequent settings are the same as for single events.


Important Notes about “Recurring Event”

  • The event details, ticket types, and settings apply to all sessions. You cannot configure each session individually. If you need individual settings per date, choose “Single event” and create separate pages. Please refer to How can I create an event with multiple shows or time slots?
  • Currently only physical events support this; online events cannot use the recurring‑event feature.


Ticket‑related

  • The planned number of tickets is the same for each session. You cannot change that number individually for a given date.
  • After sales start, you cannot reduce the planned tickets below the number already sold. If you increase the planned tickets, dates that had sold out will reopen automatically.
  • Tickets are issued for each occurrence date separately.
  • Payouts are made individually after each session end. You cannot wait until all dates finish or specify a payout after a particular date.


Attendee‑management

  • Attendee information (e.g., name in kana, ticket count) is available per occurrence date. Not available for the whole event collectively.
  • You can download the attendee list per occurrence date. All form‑collected data is automatically deleted 30 days after each session end.
  • Check‑in is available per session.


Cancellation

  • Once the event page is published, you can cancel by sessions.


Other

  • The source of traffic (referrer) to the event page is shown for the entire event, not by sessions.
  • Attendees cannot “favorite” a recurring‑event registration (favourite/bookmark).