*After July 29, 2024, it no longer is possible to create and publish new events in the relevant host country:
China, Sri Lanka, Australia, Canada, Hong Kong
*Starting July 26, 2024, if you set your "country" to the United States in your account settings, you see the US-specific Peatix page.
Users in the United States cannot view previously ordered tickets or event pages for events held in other countries. Additionally, they cannot view or order tickets for newly listed events held in other countries.
To view or order tickets for events in other countries, users in the United States must change their "country" in their account settings to a country other than the United States.
Please refer to "Country" Settings
If you select "Online event" as the event type when creating an event, you can invite attendees from abroad, but please note the following points.
- Ticket sales
- How to receive the ticketing sales revenue
- Time zone
- Listing in search results
- Display language
Ticket sales
Tickets can be free or paid, and both free and paid tickets can be sold for the same event. When selling paid tickets, you can basically sell tickets from any country.
*In some countries, due to Internet access restrictions, attendees may not be able to access the event page.
Tickets can only be sold in the currency of the country set as the "host country" when the event is created.
Example) If the host country is set to "Malaysia" on the Basics setting page, "MYR (Malaysian Ringgit)," the currency of Malaysia, will be applied to the price field on the Tickets setting page.
How to receive the ticketing sales revenue
Within 5 business days from the end of each event, we will transfer of the ticket sales amount after deducting the processing fees.
*Payout cannot be made before the event end date set on the event page.
Payout currency, processing fees, and how to receive the ticketing sales revenue, which vary from country to country, are determined by the country set as the "host country" when the event is created.
The payout currency will be the same as the currency applied for paid ticket sales.
In some countries, a host country's bank account is required. Please be careful when setting up your account.
Ex) If the host country is set to "Malaysia" on the Basics screen, the "MYR (Malaysian Ringgit)," the currency of Malaysia, will be applied to the price field on the Tickets screen. Payout currency will also be "RM".
For detailed information on sales/payout currency, processing fees, and how to receive the ticketing sales revenue for each host country, please refer to "Peatix Pricing" & "How to receive the ticket sales for your event".
Time zone
Time zone for event start/end datetime is determined by the country set as the "host country" when the event is created.
You can change to another country by clicking on the host country name on the Basics setting page, and the time zone of the country you set will automatically be reflected.
Even for online events, the host country must be set when the event is created.
The host country cannot be changed after the event is published.
The event datetime on the event page will be displayed in the time zone of the host country.
If you expect a large number of attendees in different time zones, it is recommended to include a note in the event details section.
Example) If the host country is set to "Malaysia," the time zone will be "MYT," and the event datetime will also be displayed as "MYT" on the event page.
<If you want to host (stream) an event in a country that does not appear on the list>
You can set a different country as the host country than the country where the event will actually be hosted (streamed).
However, the event datetime on the event page will be displayed in the time zone of the country you set as the host country.
We do not recommend setting a different host country from the actual one, as it may cause misunderstanding or confusion for attendees who are unaware of the different time zone.
Example) If an event is held at 12:00 noon in "Dubai (not shown in the list)" and the host country is set to "Japan (JST: Dubai time + 5 hours)", the event datetime on the event page will be displayed as 17:00 JST.
Listing in search results
In order for your event page to appear in search results on Peatix website or within the Peatix app, you must set up a category for your event page. For more information, please refer to "How to tag and publish an event".
<Important notice>
Category settings are only available for events held in Japan, Singapore, and Malaysia. Event pages for other countries will not appear in the search results because categories cannot be set.
Display language
Menus and buttons on Peatix website and app will be displayed in Japanese, English, or Traditional Chinese (Beta) depending on the language setting of the user's computer browser or smartphone. Language settings must be made by the user.
<Important notice>
Language setting of the event name, event details, ticket name, form response items, and other items registered by the organizer will not be changed even if the language setting is changed. Organizers are responsible for filling in the necessary information in their own language.