Pricing & Features
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Organizer - Guide
Create & Publish event
How to use Peatix (for first time event organizers)
How to create a group / an event
Creating an event page for an online event
How to set the ticket sales period
See all 8 articles
How to promote your event (Singapore only)
How to use the widget for promotion
About the watch list function
Checking the ticket sales and pageview stats on the Overview page
How to read referrer stats
How to change the number of tickets, add or delete ticket types, stop the ticket sales
How to temporarily suspend and re-open the ticket sales
How to change the ticket sales period
Managing the event attendees
How to download the attendee list
How to respond to ticket cancellation requests
Sending messages to attendees
Receiving questions and replying to messages from attendees
See all 8 articles
Check-in on the event day
QR-code Check-in: How to check-in attendees with the Peatix App?
Check-in QR tickets with multiple people: using the Assistant Mode
Name Search Check-in
See all 7 articles
Pricing & Payouts
How to receive the ticket sales for your event
How to register your payout information
How to view the Payout Details of your event
Managing events with multiple users: adding co-organizers
How to reset your password
How to change your email address
Groups & Followers
How to check and message the followers of your group
How to edit a group
What payment methods are available on Peatix ?
Can I add discount codes for my event?
Can I duplicate an event?
Can I create an event page for an online event?
How can I manage my event privacy setting?
See all 14 articles
Can I use Peatix for my online event?
What is the Watch Stream page?
Can I register / change the Streaming URL after publishing my event?
Do I need to check-in attendees for an online event?
What is the fee for creating an event page for my online event on Peatix?
See all 10 articles
Event tagging (Singapore, Malaysia and Japan only)
Can I set search tags for my event?
I have set tags for my event, but my event isn't shown in the Peatix Search results?
Can I edit the tags for my event?
Why can't I add search tags to my event?
Editing an event
Can I edit my event after publishing?
How can I delete or de-activate a discount code?
How can I edit a form?
Can I cancel my event?
Can I postpone my event?
See all 6 articles
Manage ticket sales and attendees
Can I receive a notification when a ticket is sold?
Can overseas attendee purchase tickets for my event?
Can I refund the attendees after the event has finished?
Can I import attendees to my Peatix attendee list?
How can I view messages I’ve received and sent with Peatix?
See all 7 articles
How can I check-in attendees with the Peatix Organizer app (iPhone)?
How can I check-in attendees with the Peatix Scan app (Android)?
What if I forgot to check-in attendees on the event day?
Pricing & Payout
I forgot to register my bank account details. When will I receive the payout?
How can I register my Singapore bank account details?
How can I register my Malaysian bank account details?
How can I register my Japanese bank account details?
How can I register my US bank account details?
See all 9 articles
Can I cancel my account?
What can co-organizers do?
I have been added as co-organizer. How can I manage the group/events?
Can I change the owner of my group?
Can I delete an event or group?
Selection feature: How to select attendees
How can I select attendees for the second selection round?
Emails send to attendees
What emails regarding their order does Peatix send to attendees?
Do attendees receive an order confirmation email?
Do attendees receive an event reminder email?
Do attendees receive an email when the event is cancelled?
What email do ticket buyers receive regarding refunds?
Subscription (Singapore, Japan & US only)
What is the subscription feature? (for US and Singapore only)
How can I create a subscription plan? (for US and Singapore only)
How can I manage paid members of my group? (for US and Singapore only)
Can I receive a receipt for my Boost purchase?
Promote your event: Boost event exposure (Singapore only)
Promote your event: Boost through email (Singapore only)
Can I save or change my card details for Boost purchase?